Privacy Policy
At Siliguri Cabs, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you use our services.
1.Information We Collect
- Personal Information: Name, contact number, email, pickup and drop-off locations, payment details, and other relevant details.
- Device & Usage Information: IP address, browser type, operating system, and service usage patterns.
- Location Data: Real-time location tracking during the ride to facilitate accurate service.
2.How We Use Your Information
- To process bookings and provide transportation services
- To communicate with you regarding your ride and customer support inquiries
- To improve our services and enhance user experience.
- To ensure security, prevent fraud, and comply with legal obligations.
- To send promotional offers and updates, if opted-in by the user.
3.Data Sharing & Disclosure
- We do not sell or rent your personal information to third parties.
- Data may be shared with:
- Drivers assigned to your ride.
- Payment service providers for transaction processing.
- Law enforcement agencies if required by law.
- Third-party service providers for analytics and system improvement.
4.Data Security
- We implement security measures to protect your data from unauthorized access and breaches.
- Payment transactions are encrypted and processed securely.
- Despite our efforts, no data transmission over the internet is 100% secure.
5.Your Rights & Choices
- You may request access, correction, or deletion of your personal data.
- You can opt out of marketing communications at any time.
- Location tracking can be disabled through your device settings, but this may affect service functionality
6.Cookies & Tracking Technologies
- We use cookies to enhance user experience and track website traffic.
- You can manage cookie preferences in your browser settings.
7. Retention of Data
- We retain your data only as long as necessary for service provision and legal compliance.
7. Changes to this Policy
- We may update this policy periodically, and any changes will be notified through our platform.
